Butter AgentHelp centerDelete account

Delete your Butter Agent account

We honor deletion requests whether or not you can still open the app. Use the request link below, or finish it in a few taps from inside the app, whichever is easier for you right now.

Deletion window 30 daysReply within 2 business daysAccount and trip data

Request account deletion right now

No need to reopen the app. Send us the email prefilled below with the account email you sign in with, and we'll take it from there.

Request account deletion by email contact@butteragent.io

What happens next

  1. We acknowledge your request by replying to the email address you wrote from, usually within two business days.
  2. We confirm identity against the sign-in email on file for the account, so nobody else can delete an account that isn't theirs.
  3. Your account and personal information are deleted or de-identified within 30 days of the confirmed request. Some content you contributed to trips shared with other members may remain visible to those members in de-identified form.

What gets deleted

  • Your account profile (name, email, profile photo reference)
  • Your profile details, uploaded photos, and device push tokens
  • Your personal information on expenses, splits, and settlement history (de-identified where trips are shared)
  • To-do lists, preferences, and any preparation checklists

What is retained

  • Basic device diagnostics that cannot be tied back to a deleted account
  • Records we are legally required to keep (for example, fraud or abuse logs)
  • Content you contributed to trips shared with other members may remain visible to those members in de-identified form

Prefer to do it in the app?

If you still have the app installed and can sign in, you can start the same deletion flow yourself from Your account, Help and support, Delete account. It follows the identical 30-day window described above.